Tag Archives: support
Client Communication Lessons from my Dentist
Like most people, I hate going to the dentist. Hate it. I’m sure that most dentists are lovely people outside of their offices and away from their torture tools. Unfortunately, that does little to change the fact that inside their offices they are evil people who like to poke your mouth with pointy metal sticks…
Best Practices for Supporting Inbound Marketing Clients
Most organizations, whether they are service or product focused, have clients or customers. They may not be end users, or consumers either. It’s possible that your client is another person in your organization. Support activities – whether they are service oriented, troubleshooting activities or training events are common with any client or customer base. Everyone…
The Delicate Act of Supporting Old Web Browsers
Remember the web in the early days? LyntonWeb remembers. Dial-up modems, busy signals, and mountains of AOL floppy disks oh my! In the early days, the Internet was like the Wild West. It was unknown, untammed, and untested. No one knew what it would become, but that didn’t stop us from exploring and developing the new…